P311Bluetooth Stereo Headphones for Sports with Microphone
Availability: In stock
Regular Price: USD 39.99
Special Price: USD 27.99
Sound Quality You Would not Expect
Our Technical Support is also available on mobile devices.
I connected my iOS device and I have no music, what to do?
Please check that your device is set to stream the music to P311. If there is no P311 in the list, you are not connected. In this case please follow the instructions of our manual. Link
How do I put the P311 in pairing mode?
Push and hold the multifunction button (about 7-8 seconds) until the red and blue light flashes alternatively.
I cannot connect my headphone to my computer, what do I do?
Use the Bluesoleil software to Unpair your Bluetooth device, by right clicking on the device icon and select Unpair. Right click again on the device icon and select 'Delete'. Right Click on the orange ball to switch off the Bluetooth on your computer. Now repeat all the steps in "Connect Your Bluetooth Devices" in your manual to reconnect your device.
My computer cannot find the drivers, what do I do?
It is worth noting that not all Bluetooth Dongles & Devices are compatible with Audio products and you should check your Bluetooth device's manual first. Some PC's and laptops running Windows operating systems may need special software to use the A2DP (Advanced Audio Distribution Profile) technology that Bluetooth Audio Devices use. We recommend always using a dongle with Bluetooth 2.1 or higher to avoid any problems with older Bluetooth versions and help avoid incompatibility issues. Please ensure as well that your Bluetooth adapter is using the most updated drivers.
When pairing the P311, a pin-code is requested. What is the code?
Normally, there is no need for a pin-code. In the older devices you might have to enter "0000".
Why can't I get my Bluetooth headset to pair with my Macbook even though it pairs easily with my iPhone?
If you previously selected 'Browse Device' when trying to pair your headset, you need to instead select 'Set up Bluetooth Device' and your headset should pair with your Macbook.
When the sound is out of sync (when connecting multiple headset), what do I do?
Stop your media player and resume the film (pause does not work). This is most convenient when playing movies in the Windows Media Centre.
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