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How to place an order? Guide to order at www.arctic.ac

Dear customer,

Thank you for your interest in our products. This guide will help you with the ordering procedure at www.arctic.ac.
If you have any questions or suggestions, contact us via email (cs@support.arctic.ac).
For the technical support please use the support form at the respective product detail page.

I - Choosing an article and shopping cart
II - Completion of the order
    A - Setup of your personal customer account, entering the billing- and shipping-address
    B - The method of shipping
    C - Payment type
    D - Confirm and complete your order

I - Choosing an article and shopping cart:

If you have chosen one of our products, please click the symbol.

For products with colour or function variations, please select the colour or function of your choice and confirm your choice by clicking the symbol.

You have placed your choice in the shopping cart. You will find the shopping cart on the upper right side.

By clicking the symbol or the button, you'll open the shopping cart detail page.

Here you can find information about the selected product and the colour variation, the availability, the number of products and the total amount.

You have here the option of changing the quantity or remove products from your shopping cart.

Please click after every change you make.
If you have a discount code, you can enter it here.
Please confirm the code with the button.

Please check all the details before you click .

II - Completion of the order:

A – Setup of your personal customer account, entering the billing- and shipping-address:
You can now place your order as a guest, registrate as a new customer or log into your account.

The advantages of a customer account are an easier and faster ordering and payment, a rapid access to your own order history and the status of your orders. During the registration process you will need to enter the billing address and also a password. With your email and password you will be able to login on your next order.

Below you have the possibility to receive our newsletter and promotions. Furthermore you can use your billing address as shipping address. If the delivery address is different from the billing address you automatically come after clicking the button to the application form for the shipping address.

B – The method of shipping:
After complete entry of your customer data you can choose the shipping type. Please select the desired shipping method. The methods of shipping vary according to the regions. There are some areas in which only one type of delivery is available.

C - Payment type:
The next step you can choose the payment type. Depending on the method of payment different information may be called up. Please fill in all the required fields with your information. A redirect to secure web sites of our partners is possible depending on payment method.

D – Confirm and complete your order:
In the final step you must read our business terms. The business terms needs to be accepted by setting the check mark.

After acceptance of the business terms you check your order once again. When all data are completed, you can finally finish your order by clicking the button. After a successful order you will automatically get an order confirmation via e-mail. Furthermore you get a tracking number depending on the delivery type chosen.
You can also contact our support (cs@support.arctic.ac) if you have any problems or questions.

Thanks for your order!